About us

We exist for one purpose: to provide complete home operations management for owners of exceptional homes. Our service is typically suitable for homes in the $5m to $15m range.

Homes in this category will include dozens of systems and services that need to be properly organised, managed, and quality controlled.

Typical pain points for homeowners include:

• Keeping track of what needs to be done and when

• Dealing with many and varied contractors

• Having to be at home to meet and supervise contractors

• Managing follow-up, invoices, and payments

Our service exists to eliminate these pain points for you as the homeowner. We take care of things behind-the-scenes and become your single point-of-contact for all home operations.

Our core values are independence, professionalism, and confidentiality. We operate to the highest ethical standards and work only for you as our client. We are not real estate agents or tradespeople.

The type of service we offer is very unique and hard to find in the Australian market. We operate from referrals, and do not advertise beyond this website.

About the Founder & CEO

Richard Charlton CPA MAICD is an experienced executive and quality systems practitioner. His background includes:

• 6 years as CEO of a local aviation technology company

• Achieved ISO 9001 and 14001 certifications (quality management systems)

• Test pilot of light electric aircraft

• Australian Army service

• Big 4 banking experience

• Several years working as a full-time parent and household manager